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so i bought star wars episode iv on youtube and i realized 45 minutes in that it’s the digitally edited version where han doesn’t shoot first, so i went to the receipt youtube e-mailed me and it said, “you may only request a refund if you have not yet begun watching your video” and i was like DAMMIT

but i went to youtube customer support chat anyway and said, “hello yes i’d like a refund on this movie” and the rep was like, “sorry it appears you’ve already watched 45 minutes of it” and i said, “yeah but i didn’t realize it was the edited version where greedo shoots first”

and literally three seconds later this lands in my inbox